Last Updated: January 2026

BlockDAG Terms & Conditions – Complete Platform Usage Policy

Please read these Terms & Conditions carefully before using blockdag. This document forms the legal basis of the agreement between you and blockdag. By using the platform, you agree to all of these terms.

This service is for users aged 18 and above only. Use by minors is strictly prohibited.

Quick Info
Effective Date 1 January 2026
Minimum Age 18+
Language English
Dispute Contact Help Center

Key Points of the Terms & Conditions

All our policies are clearly set out across these six sections.

Account Registration

Each individual may register only one account. Providing accurate information is mandatory. Accounts created with false information will be terminated.

Payments & Withdrawals

Deposit and withdrawal rules, limits, and processing times are clearly defined. KYC verification is mandatory.

Bonuses & Promotions

All bonuses are subject to their own wagering requirements. Any attempt to abuse bonuses may result in account suspension.

Betting & Gaming Rules

Each game and betting market has its own rules. Results are final, and in the event of a technical error, blockdag reserves the right to make the final decision.

Security & Privacy

Your personal information is kept secure. The conditions under which data may be shared with third parties are described separately.

Responsible Gaming

You have the right to access all responsible gaming tools, including deposit limits, self-exclusion, and cooling-off periods.

1. Introduction

These Terms & Conditions apply to the use of the blockdag.bet website and mobile application (collectively, the "Platform"). By using, registering on, or accessing any service on the blockdag Platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

Blockdag is an internationally licensed online betting and gaming operator. We offer a wide range of entertainment services, including Sports Betting, casino games, live dealer games, and crash games. This document establishes the legal basis of the relationship between you and blockdag.

If you disagree with any part of these Terms & Conditions, please stop using the blockdag platform. For any questions, Help Centerplease contact us.

2. Eligibility & Age Requirements

To use the blockdag platform, you must meet the following eligibility requirements:

  • You must be 18 years of age or older.
  • You are not a resident of any country or region where online betting is prohibited by law.
  • All information you provide is accurate and up to date.
  • You are not an employee of blockdag or a member of their family.
  • You are playing on your own behalf, not on behalf of any third party.

Protecting minors from gambling is our highest priority. Any account that fails age verification will be immediately suspended.

3. Account Registration & Management

All information you provide when registering with blockdag must be accurate, complete, and up to date. Each person may only hold one account. Any attempt to open multiple accounts from the same IP address, device, payment method, or household address will result in all associated accounts being closed.

  • Keep your password secure and do not share it with anyone.
  • Report any unauthorized access to your account to us immediately.
  • The account holder is responsible for all activity on their account.
  • Using another person's account or transferring your account to someone else is strictly prohibited.

To update your account information Help CenterContact us through and submit the required documents.

4. KYC Verification

To comply with international anti-money laundering laws and regulatory requirements, blockdag follows a Know Your Customer (KYC) process. KYC verification is mandatory before your first withdrawal and for high-value transactions.

Document Type Accepted Examples When Required
Identity Verification National ID card, passport At all times
Proof of Address Utility Bills, Bank Statements On withdrawals of ₳10,000+
Payment Verification Mobile banking screenshot On your first withdrawal
Source of Income Pay Slips, Bank Statements On large transactions

KYC verification is typically completed within 24–72 hours. Withdrawal requests will remain pending during the verification process.

5. Payments & Withdrawals

Blockdag supports multiple payment methods, including Bangladesh's major mobile banking services. All transactions are processed in Bangladeshi Taka.

  • Minimum deposit: ৳500
  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳1,00,000
  • Withdrawal processing time: 1–3 business days (upon KYC completion)
  • blockdag charges no fees on deposits.

Withdrawals must be made using the same payment method used for the deposit. Additional verification may be required for withdrawals exceeding the deposited amount.

For any payment-related issues Help Center Visit or email us at support@blockdag.bet.

6. Bonus & Promotion Terms

Blockdag offers a variety of bonuses and promotional offers. Each bonus has its own terms, which should be read carefully before claiming. General bonus terms are as follows:

  • Each bonus carries specific wagering requirements, typically ranging from 10–40x the combined deposit and bonus amount.
  • Wagering requirements must be met before withdrawing from bonus funds.
  • Bonuses must generally be used within a specified time period.
  • If bonus abuse — including arbitrage betting or operating multiple accounts — is proven, all bonuses and associated winnings will be voided.
  • Details of each promotion On the bonus page Available.

Blockdag reserves the right to modify, suspend, or cancel any bonus offer at any time. Where suspicious bonus usage is identified, blockdag reserves the right to investigate and take appropriate action.

7. Betting & Gaming Rules

The following general rules apply to all betting and gaming on blockdag. Individual sports and games may also have their own specific rules.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a technical fault disrupts a game, the affected bets will be cancelled and the stake amount refunded.
  • If a sports event is cancelled or postponed, blockdag will handle the matter in accordance with its betting rules.
  • Maximum win limits may apply — see the relevant game page for details.
  • blockdag reserves the right to void bets placed on the basis of clearly incorrect odds or erroneous information.

All game outcomes are determined by a Random Number Generator (RNG) and are regularly audited by independent third parties. Crash games use Provably Fair technology.

8. Prohibited Activities

The following activities are strictly prohibited on the blockdag platform:

  • Creating or operating multiple accounts.
  • Bonus abuse, arbitrage betting, or manipulation of gaming systems.
  • Money laundering or use of illegal funds.
  • Use of automated betting software or bots.
  • Attempting to gain unauthorized access to another user's account.
  • Abusive or threatening behavior toward blockdag staff.
  • Betting or managing accounts on behalf of a third party.

Any involvement in prohibited activities will result in immediate account closure and possible forfeiture of all balances. Cases may be reported to law enforcement authorities where necessary.

9. Responsible Gaming

Blockdag is firmly committed to responsible gaming. We want to ensure that gaming on our platform always remains a form of entertainment and never has a negative impact on our users.

Blockdag offers the following Responsible Gaming tools:

  • Set daily, weekly, and monthly deposit limits.
  • Set session time limits.
  • Cooling-off period (1 day to 6 weeks).
  • Self-exclusion (from 6 months to permanent).
  • Reality check notifications.

To use these tools Responsible Gaming Visit the page or contact our Help Center.

10. Account Closure & Suspension

You may request to close your account at any time by contacting the help center or sending an email request. Please withdraw any remaining balance before your account is closed.

Blockdag reserves the right to suspend or close accounts in the following circumstances:

  • Violation of Terms & Conditions.
  • Suspicious or fraudulent activity.
  • Failure to complete KYC verification.
  • Regulatory or legal requirements.

11. Limitation of Liability

Blockdag is not liable for any losses caused by technical errors, internet disconnection, or events beyond our control. However, where a technical error is proven, reasonable compensation will be arranged.

Blockdag's total liability shall not, under any circumstances, exceed the amount of your active balance at the relevant time.

12. Policy on Changes to Terms

Blockdag reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

The date of the latest update is shown at the top of this page. We recommend checking this page regularly.

For any questions or complaints regarding the Terms & Conditions, Help Centerplease contact us.

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Our Terms & Conditions are transparent and user-friendly. Register now and enjoy a safe gaming experience with blockdag.

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